UNIQUE SERIES AKTU Syllabus
BMBOM02

Business Process Reengineering

L-T-P3-0-0 Session2025-26 TypeTheory
Appears in 1 semester

MBA General · Sem 3 (Specialization: Operation Management (OM))

Download PDF

Syllabus

5 units · 40 lecture hours
Unit1

Unit 1

8 hrs

Introduction to Business Process Re-engineering: Concept, definition, and evolution of BPR, Objectives, significance, and scope of BPR in operations management. Principles and philosophy of BPR. Traditional vs. Re-engineered Processes. Role of BPR in enhancing organizational competitiveness. Critical success factors and myths related to BPR.

Unit2

Unit 2

8 hrs

Business Process Mapping and Modeling: Tools and Techniques. Process documentation and process benchmarking. Identifying core and support processes. Analyzing process performance and identifying bottlenecks. Process innovation vs. process improvement. Evaluating BPR readiness.

Unit3

Unit 3

8 hrs

BPR Life Cycle and Methodology: Hammer & Champy, Davenport, and other approaches. Strategic alignment and process prioritization. Role of IT in BPR: Enterprise Resource Planning (ERP), Artificial Intelligence, and Process Automation. Tools supporting BPR: Business Process Management Systems (BPMS), Workflow Automation Tools. Cost-benefit analysis of BPR initiatives. Managing BPR implementation projects. Case Study Discussions.

Unit4

Unit 4

8 hrs

Change Management and Risk Mitigation in BPR: Organizational change management principles relevant to BPR. Human resource considerations and overcoming resistance to change. Risk identification and mitigation strategies in BPR. Communication strategies for BPR success. Measuring outcomes and impact of re-engineered processes. Learning from BPR failures: Global and Indian corporate examples.

Unit5

Unit 5

8 hrs
  • Emerging Trends in Process Reengineering: Digital transformation and BPR. Industry 4.0 and process digitization. Role of Big Data Analytics and Cloud Computing in reengineering processes. Sustainable and green process reengineering. Future directions of BPR in service and manufacturing sectors.
  • Case Study.
Course Objectives7 points
  • The objective of this course is to:
  • Explain the fundamental concepts, scope, and relevance of Business Process Re-engineering (BPR) in modern organizations.
  • Analyze business processes using appropriate modeling techniques and process mapping tools.
  • Identify and evaluate inefficiencies and bottlenecks in existing processes to determine reengineering opportunities.
  • Examine the methodologies, strategies, and tools required to implement BPR successfully.
  • Evaluate organizational challenges, change management strategies, and risk mitigation approaches involved in BPR.
  • Develop innovative, sustainable, and technology-driven re-engineered processes for organizational competitiveness.
Course Outcomes (COs)6 outcomes

After completion of the course student will be able to:

  1. CO1Define and explain the fundamental concepts, objectives, principles, and scope of Business Process Re-engineering in operations management. K2: Understanding
  2. CO2Apply process mapping techniques and process modeling tools to analyze existing business processes and identify reengineering opportunities. K3: Applying
  3. CO3Analyze organizational processes to detect inefficiencies, bottlenecks, and areas requiring reengineering, considering operational and strategic factors. K4: Analyzing
  4. CO4Evaluate BPR methodologies, frameworks, and IT-enabled tools for successful process transformation in diverse industries. K5: Evaluating
  5. CO5Design and develop innovative, technology-driven, and sustainable reengineered processes aligning with organizational strategies and competitiveness. K6: Creating
  6. CO6Critically assess the role of change management and risk mitigation strategies in successful BPR implementation, using real-world organizational examples. K5: Evaluating

Suggested Readings

  1. Hammer, M., & Champy, J. (2009). Reengineering the Corporation: Manifesto for Business Revolution, Harper Business.
  2. Davenport, T. H. (1993). Process Innovation: Reengineering Work through Information Technology, Harvard Business School Press.
  3. Harrington, H. J. (1991). Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, McGraw-Hill.
  4. Sethi, P. (2010). Business Process Reengineering: Text and Cases, Excel Books.
  5. Rosing, M. von, White, S., & Cummins, F. (2015). Business Process Management: Practical Guidelines to Successful Implementations, Morgan Kaufmann.
  6. Saxena, P. (2013). Process Reengineering and Workflow Automation, Tata McGraw-Hill.
  7. Sharma, R. B. (2015). Business Process Reengineering and Change Management, Global India Publications.

Official AKTU syllabus

This subject is on page 34, 35 of the original AKTU PDF.

Official AKTU syllabus PDF ↗