Organizational Change and Development

Defining Organizational Development (OD) Concepts, Nature and Scope of O.D. Characteristics of OD, Evolution and Process of Organizational Development, Dynamics of planned change, triggers for change strategies for implementing organizational change, Strategies of change, Inter- Disciplinary Nature of OD, Designing Interventions The OD Practitioner, Client- Consultant relationship, Ethics in OD, Recent trends in OD.

Managing OD Process: Diagnosis, Nature of OD intervention; Creating Parallel Learning Structures, O.D. Interventions: Team Interventions – Inter group interventions – Personal, Interpersonal and group process interventions – Comprehensive interventions – Structural interventions.

Implementation conditions for failure and success of efforts. Assessment of O.D. and change in oganisational performance , The impact of O.D, Some key considerations and issues in O.D., Issues in Consultant – Client relationship mechanistic & organic system: and contingency approach, The failure of O.D.

Stress at Work Four approaches to Stress; The stress response Sources of work stress Occupational Stress Preventive stress management; Occupational Safety and Grievances redressal, Change cycles, Types of change, Readiness and, Resistance to Change and its diagnosis, Levels of Change (Hersey & Blanchard) Organizational change models. Diagnosis ,red flags in diagnosis. Theories and Models of Planned Change: Lewin‘s Change Model, Seven Stage Model

Diversity : Demographic Characteristics Levels of Diversity Discrimination :Stereotype threat, Discrimination at workplace Biographical characteristics – Sex , Race and Ethnicity ,Disabilities , Hidden Disabilities Other Differentiating Characteristics : Tenure, Religion, Sexual Orientation.